Welcome to balidivinetour.com. By booking and using our services, you agree to the following Terms and Conditions.
1. General
These Terms and Conditions apply to all bookings made through balidivinetour.com.
By confirming a booking, you acknowledge that you have read, understood, and agreed to these terms.
2. Booking and Payment
All bookings must be made through our official website or authorized representatives.
Full payment or deposit (as specified) is required to confirm your reservation.
Payments are accepted via bank transfer, credit/debit card, or authorized payment gateway.
Bookings are only valid once payment has been received and confirmed.
3. Cancellation and Refund Policy
Cancellations more than 7 days before the tour: Full refund minus administrative fees.
Cancellations 3–6 days before the tour: 50% refund.
Cancellations less than 48 hours before the tour: No refund.
Refunds are processed within 7–14 business days via the original payment method.
4. Customer Responsibility
Customers must provide accurate personal and booking details.
Please be ready at the agreed pickup time. Any delays on the customer's side may result in a shortened tour, and no refunds will be provided for missed activities.
Any special requirements (dietary needs, health conditions) must be informed at the time of booking.
5. Our Responsibility
We ensure that all tours are conducted safely and professionally.
Bali Divine Tour is not liable for loss, damage, or injury caused by circumstances beyond our control (weather, traffic, natural disasters, third-party negligence).
We reserve the right to adjust itineraries due to unforeseen conditions while ensuring the best possible experience.
6. Data Privacy
We respect your privacy. Personal data is only used for booking, communication, and service delivery.
Your data will not be shared with third parties unless required by law.
7. Changes to Terms
Bali Divine Tour may update or modify these Terms and Conditions without prior notice.
Customers are encouraged to review this page regularly.